I did not receive my Cooee Cash, VIP, or In-App Purchase item, what can I do?

Hey there! Wondering why your Cooee Cash hasn't shown up yet? No worries, it happens sometimes, and we're here to help!You can grab Cooee Cash using awesome payment methods like Stripe, Paysafe, Apple Pay, and Google Pay. Sometimes, these payment buddies need a little extra time to process things on their end. It can take up to an hour for us to get the signal to top up your account, especially if your payment method needs a quick check first (like when you use vouchers).If you're on Android, pop into our app's payments menu and scroll all the way down. You'll find a super handy "restore payments" button. Give that a tap! It tells our server to check in with Google again to see if your payment went through.Still no luck? Don't stress! Just reach out to us through our customer support tool. Make sure to have your payment receipt, order ID, or any similar info ready – it helps us find your payment super fast and get you all sorted. We've got your back!