Why wasn't the player I reported banned?

We know you're eager to see action taken when you report something that breaks our rules! Our moderation team carefully reviews every single report you send in. We promise to take appropriate action, which could even include a ban, if we find that someone has broken the rules. Just so you know, we check each report super thoroughly, so it might take a little bit of time before you see the action applied. Thanks for helping us keep Club Cooee a fun and safe place for everyone!