Hey there! Having a little trouble connecting to Club Cooee? No worries, it happens sometimes, and we're here to help you get back into the fun! Here are a few common reasons why you might be having a hiccup, and what you can do about it:Is your Wi-Fi acting a bit shy? Sometimes, your internet connection might have a quick little wobble. Try moving a bit closer to your Wi-Fi router, or if you're on a computer, maybe connect with a network cable for a super stable link!Is your internet feeling a little slow? Club Cooee loves a speedy connection so you can enjoy everything to the fullest! A good broadband connection usually does the trick to keep things smooth and awesome.Could your firewall or antivirus be playing bouncer? Sometimes, these awesome security programs can accidentally block Club Cooee from connecting. Just double-check their settings to make sure Club Cooee is allowed to party online!Is your router being a little protective? Some routers might block the special "doors" (we call them TCP-ports 1893 and 3724) that Club Cooee needs to connect. If that's the case, just make sure those ports are open in your router settings.If you've tried all these friendly tips and you're still having trouble, don't fret! Just reach out to us, and we'll help you get back to hanging out with your friends in Club Cooee in no time!
My app does not start and I have trouble connecting to Club Cooee. What can I do?
Written by David
Updated over a month ago